Worker Profiles
Isabel For over 20 years, Isabel “Segunda” Brentner has worked at the LAX Hilton, keeping her focus on her family and her job. “My priorities [were] to help my family,” says Brentner, who, along with raising her own children, cared for both her father and grandmother when they were ill. More

Enedina AlvarezEnedina Alvarez, a 54-year-old single parent, says she must be both mother and father to her teenage children. Yet, with two jobs, she has barely enough money to house, feed and clothe them—and precious little time to spend with them. Although she receives health insurance through her job, she cannot afford to insure her children. Alvarez says, “I pray to God that my kids do not get sick because I cannot pay the medical bills.” More

Who Are Hotel Housekeepers?*
Nearly all hotel housekeepers are women. The majority are women of color and immigrants.
There are 1.3 million hotel workers in the U.S. and 280,000 in Canada, of whom approximately one quarter are housekeepers.
Hotel Housekeeper Work Is Dangerous Work
Hotel workers have a 40% higher injury rate (5.9%) than workers in the service sector (4.2%).
According to a recent study of company records covering thousands of employee injuries, hotel housekeepers face an injury rate of 10.4%, almost double the injury rate for non-housekeepers (5.6%).
Hotel housekeeper injuries are debilitating. Back injuries, housemaids' knee (bursitis), and shoulder pain can lead to permanent disability.
*UNITE HERE
Why We Need A
"PLAN FOR A
NEW CENTURY
"
A new white paper calls on the city of Los Angeles and industry leaders to invest in the Century Corridor and its workforce. A Plan for a New Century will benefit workers, communities, hotels and the entire city. More
Coalition for a New Century

Better Pay at LAX Hotels Urged
Los Angeles Times - April 26, 2006
By Stephen Clark

The first step to improving the neighborhood leading from Los Angeles International Airport should be to improve working conditions for the area's hotel employees, a report released Tuesday recommends.

The Coalition for a New Century, a group of clergy, workers and community groups, recommends paying hotel workers higher wages. It suggests at least $10.33 per hour with no healthcare benefits or $9.08 per hour if such benefits are provided. It also recommends requiring employees be given at least 90 days' notice when hotel ownership changes, and providing workers with career training.

The report was unveiled at a City Hall news conference.

The first sight of Los Angeles for many visitors arriving at LAX is Century Boulevard, a seedy strip of fast-food restaurants, parking lots, gas stations and strip clubs that stretches east from the airport. It also is home to 13 hotels.

Many of the 3,500 Century Boulevard hotel workers make minimum wage — $6.75 an hour — or just slightly more, plus tips. Although many are offered the chance to purchase health insurance, large numbers decline because they can't afford it. Employees and their supporters say low wages and unaffordable insurance have contributed to the poor economic conditions of surrounding neighborhoods — where many of the hotel workers live — including Lennox and parts of Hawthorne and Inglewood.

Among the report's findings:

• Despite having the highest hotel occupancy rates in Los Angeles County, the area has one of the lowest hotel room rates.

• Hotel wages are 20% below those in downtown Los Angeles hotels and nearly 30% below those in Beverly Hills and West Hollywood.

• Several of the hotels are keeping tips intended for workers.

A week ago, Los Angeles' chief legislative analyst released a document with similar recommendations.

The City Council will discuss the legislative analyst's report today.

The coalition hopes to work with the hotels to improve conditions but did not rule out pressing for legislation if talks prove fruitless.

Mayor Antonio Villaraigosa, a former labor organizer, briefly appeared at the news conference.

"This initiative has my support and I look forward to working with you in the upcoming months," Villaraigosa told coalition members. City Council President Eric Garcetti and Councilman Bill Rosendahl also attended.

The coalition formed in February. Members said they invited hotel operators and the Gateway Business Improvement District to join but they declined.

Marc Grossman, senior vice president of corporate affairs for Hilton, said he was unaware of such an invitation but would consider it: "We're always open to being part of an effort to improve an area, but every situation is different, and it also depends on what's being asked in return."

As for boosting wages, Grossman said: "We treat our people well and we have a history of paying our people well. We always pay at least a competitive wage."

Featured Video
Spanish TV Coverage of LA Hotel Housekeepers' Oct 25 March & Rally

A Living Wage
Get the Facts

LAX Hilton Boycott
Twenty-seven people were arrested in front of the Hilton LAX recently as 400 supporters watched. More
LAANE deputy director Vivian Rothstein explains why political and community leaders in Los Angeles and around the region are boycotting the LAX Hilton hotel. Listen


Watch The Slide Video Show of the Oct. 25 Actions!

 

Creating Luxury Enduring Pain

Study Exposes The Dangers of Hotel Housekeeping - Read